Privacy Policy
Privacy Policy
Signage Mates (“we”, “our”, “us”) are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our websites, products, and services (the “Service”).
- Information We Collect
We may collect personal information from you when you:
- Submit an enquiry through our website
- Contact us via email, phone, or forms
- Request a quote or purchase our products/services
The information we may collect includes:
- Name
- Email address
- Phone number
- Business name (if applicable)
- Any other information you voluntarily provide
You may visit our website anonymously; however, some features may not be available without providing personal information.
- How We Use Your Information
We use the information we collect for purposes including:
- Responding to enquiries and providing customer support
- Processing orders and transactions
- Delivering products and services
- Improving our website and services
- Communicating updates, promotions, or relevant information (you may opt out at any time)
- Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Improve your browsing experience
- Understand website traffic and usage patterns
- Store preferences for future visits
You can choose to disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.
We may use third-party analytics tools (such as Google Analytics) to help us understand website usage. These providers are required to handle data in accordance with applicable privacy laws.
- Disclosure of Personal Information
We do not sell, trade, or rent your personal information.
We may disclose your information to:
- Service providers who assist in operating our business (e.g. hosting, payment processing, marketing tools)
- Contractors or partners involved in delivering our services
- Authorities where required by law
All third parties are required to keep your information confidential and use it only for the purposes we specify.
- Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Your information is stored on secure systems and accessible only by authorised personnel.
- Access, Correction & Deletion
You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.
You may also request that we delete your personal information, subject to any legal obligations.
To make a request, please contact us using the details below.
- Third-Party Links
Our website may contain links to external websites. These sites have their own privacy policies, and we are not responsible for their content or practices.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
- Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
QuickStick Signage & Signage Mates
Email: in**@**************om.au
Location: Brisbane, Queensland, Australia
- Online Policy Only
This Privacy Policy applies only to information collected through our website and not to information collected offline.
- Consent
By using our website and services, you consent to this Privacy Policy.